Scope
This Privacy Policy applies to the Celmonix website, product landing pages, legal pages, FAQ pages, support pages, and account deletion request pages hosted under celmonix.com. Product-specific policies may provide additional details for a particular app or service.
For the MyMoney app, read the product-specific policy at /products/mymoney/privacy.
Information we collect
- Contact information you provide when you email support, such as your name, email address, product name, and message.
- Account deletion request information, such as the email address associated with your product account and request details.
- Basic technical information from website hosting and security logs, such as IP address, browser type, requested URL, date, and time.
How we use information
- To respond to support, privacy, and account deletion requests.
- To maintain website security, reliability, and abuse prevention.
- To understand which product pages need improvement.
- To comply with legal, platform, and policy obligations.
Security
We use reasonable technical and organizational safeguards to protect information, including HTTPS and restricted access to support communications. No system can be guaranteed to be completely secure.
Retention
We retain support and deletion request records only as long as needed to respond, maintain records of the request, resolve disputes, and comply with legal or platform obligations. Hosting and security logs are retained for a limited period by our infrastructure providers.
Your choices
You can request access, correction, or deletion of information you provided to Celmonix by contacting us. Product account deletion instructions are available at /delete-account and product-specific pages such as /products/mymoney/delete-account.
Contact
Email: support@celmonix.com